1. In-stock products: shipped within 3 working days after successful payment

(The actual delivery situation is still subject to the logistics unit and local customs operations.)

2. Pre-order products: will be shipped according to the estimated arrival time as shown on the product page on the official website.

1. Please make sure the delivery address is correct. YUYU will not be held responsible for any delivery failure due to an incorrect address and will not provide re-shipment or refunds.

2. If the package is refused, returned without being picked up, or no one signs for it, the company will regard it as the customer automatically abandoning the order and will not provide re-shipment or refund services.

3. Recipient’s signature regulations: In some countries, delivery must be signed by the recipient in person. If someone else collects the package on your behalf, the delivery is deemed completed and no re-sending will be allowed.

4. Holiday delivery suspension description Delivery time does not include national holidays and weekends. Holidays in some countries will also delay logistics schedule.

All international orders may incur import duties, sales taxes, and customs clearance fees. These fees are collected by the importing country's government or its authorized logistics providers, not by YUYU ACTIVE. Logistics companies (such as DHL and SF Express) usually notify the recipient of these fees before delivery.

If the relevant fees are not paid within the deadline, the logistics company has the right to return or destroy the package, and no re-shipment or refund will be made.

If you have any questions about taxes and fees, please contact your local customs directly.