These Terms and Conditions and our Privacy Policy (collectively, the “Terms”) govern your access to and use of the website located at www.yuyu-active.com, as well as any other website(s) owned or operated by YUYU Active Wear Co., Ltd (including any of its subsidiaries, corporate affiliates, and associated webpages) (collectively referred to as the “Website”).
By accessing or using the Website, including purchasing any products through the Website, you hereby represent, warrant, acknowledge, and agree that:
(1) You accept, comply with, and are legally bound by these Terms;
(2) You possess the full legal right, authority, and capacity to abide by these Terms;
(3) You will comply with all applicable laws, regulations, and rules governing your access to and use of the Website; and
(4) You are of legal age to form a binding contract and are not barred from receiving services under the laws of the United States or any other applicable jurisdiction.
By accessing, browsing, registering with, contributing to, or purchasing from any area of the Website, you agree that your access to, use of, and purchase of products from the Website are governed by these Terms and all applicable laws, and you do so at your own risk.
If you do not agree to these Terms in their entirety, you must immediately cease using the Website and any associated services.
When accessing, using, or purchasing products from the Website, these Terms form a binding contract between you (“you” or “Customer”) and YUYU Active Wear Co., Ltd, including its subsidiaries, affiliates, related companies, parent companies, successors, and assigns (“we,” “us,” “our,” or “Yuyu Active”), and apply to all orders, purchases, fulfilments, and deliveries of products via the Website.
You are encouraged to thoroughly review these Terms prior to engaging with our Website, services, or products.
We reserve the right to update, amend, modify, or otherwise alter these Terms at any time. In the event of any material changes, notice will be provided by posting the revised Terms on the Website or through other notifications. Continued use of the Website following such changes constitutes your acceptance of the revised Terms.
BY ACCESSING OR USING ANY PART OF THE WEBSITE, PRODUCTS, OR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE BOUND BY THESE TERMS, INCLUDING A TERMS OF SALE AGREEMENT, AN ARBITRATION AGREEMENT, A WAIVER OF CLASS-ACTION RIGHTS, AND LIMITATIONS ON LIABILITY. ANY ACCESS OR USE OF THE WEBSITE AFTER SUCH CHANGES SHALL CONSTITUTE YOUR ACCEPTANCE OF THE UPDATED TERMS.
We reserve the right to terminate the Website, any portion of the Website, any services or products offered through the Website, or your access to any part of the Website or services, without prior notice and at our sole discretion, for any reason. In the event of such termination, your authorization to access the Website shall immediately cease, and the provisions regarding Content ownership, indemnities, disclaimers, and limitations of liability set forth in these Terms shall survive such termination.
1. ELIGIBILITY
To access and use the Website, you must be, and hereby represent and warrant that you are, of legal age (18 years of age or older) and possess the legal competence to enter into binding agreements.
If you are using the Website on behalf of a third party, you further represent and warrant that you are duly authorized to act on behalf of such third party, and that your acceptance of these Terms constitutes the binding acceptance by that third party.
2. TERMS OF SALE; RISK OF LOSS
By placing an order for any products on the Website (“Order”), you represent, warrant, and agree that:
(i) You are offering to purchase the products subject to these Terms;
(ii) You are of legal age and capacity to form a binding contract; and
(iii) All information provided by you in connection with such Order is true, accurate, and you are an authorized user of the payment method provided, with sufficient funds to complete the transaction.
The receipt of an order confirmation does not constitute acceptance of your Order by us. We reserve the right to accept or reject any Order at our sole discretion. Each Order forms a separate and binding agreement between you and Yuyu Active concerning the supply of the specified products in accordance with these Terms.
By placing an Order and/or using the Website, you acknowledge and accept our Privacy Policy.
From time to time, we may need to cancel an Order. In such cases, any amounts paid will be refunded to your original payment method. Refunds may take approximately 7–14 business days to appear in your account, depending on your bank’s processing time.
Dispatch and delivery times are estimates only and subject to availability. We do not guarantee dispatch or delivery within a specific time and are not liable for any delays caused by postal services, customs, or events beyond our control (“force majeure”).
THE RISK OF LOSS AND TITLE FOR ANY PRODUCTS PURCHASED PASS TO YOU UPON OUR DELIVERY OF THE PRODUCTS TO THE CARRIER.
Shipping and handling fees, as well as any applicable taxes, will be added to your Order as necessary.
You acknowledge that Orders placed through the Website are for personal, domestic, and non-commercial use only.
Please note that product colors may vary depending on the device or monitor you use. We cannot guarantee that your device will accurately display the true colors of our products.
To contract with us, you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us.
We reserve the right to verify credit card information and may hold or cancel an Order if verification is not satisfactory.
Changes to Orders, shipping addresses, or recipient names are not permitted once an Order is placed. We may refuse any request for amendment or cancellation at our sole discretion.
We also reserve the right to immediately terminate or restrict your access to the Website or its features at any time, for any reason, including breaches or suspected breaches of these Terms, without notice. Any indemnities provided by you and any limitations on our liability shall survive such termination.
All products are offered for sale while supplies last. All features, specifications, products, prices, services, promotions, and offers described on the Website are subject to change at any time without notice. We reserve the right to limit Order quantities or refuse service to any customer without notice.
Please refer to subsequent sections regarding Refunds, Shipping, Delivery, Returns, Product Availability, and our No Resale Policy for further terms related to sales.
3. PRICING
Prices for products (“Price”) are as listed on the Website and are exclusive of delivery fees, taxes, and customs duties unless otherwise specified.
If the total value of your Order exceeds the import threshold of the destination country, additional customs handling fees or duties may apply. We do not assume responsibility for any customs charges, delays, or import taxes imposed by your jurisdiction.
Currency conversion fees and applicable exchange rates are determined by your credit card provider or financial institution. We are not liable for discrepancies between the Price displayed on the Website and the actual amount charged by your payment provider.
Prices on the Website are subject to change at any time without notice.
By paying for an Order, you represent and warrant that you have not engaged in fraudulent activities and have complied with all applicable laws.
While we use reasonable security measures to protect your payment information, we cannot guarantee absolute security of electronic transactions.
4. PRICE MATCHING
As with many retailers, we periodically reduce prices during promotions or sales. If you purchase a product prior to a price reduction, we are under no obligation to honor the new lower price.
We are also not obligated to match prices offered by other retailers.
5. SITEWIDE SALES
Promotional sales may exclude selected products, pre-orders, e-vouchers, or gift cards unless otherwise stated.
The discounted price of products in a promotion will be displayed on the Website unless a discount code is required, in which case the final price will appear once the code is correctly entered at checkout.
Discount codes are limited to one use per customer or transaction.
If a promotional sale applies to already discounted items, the discount will apply to the sale price, not the original retail price.
Discount codes issued prior to a sale cannot be used in conjunction with sitewide sales or promotions, unless expressly permitted.
The terms and conditions of any discount code will be provided at the time of issuance.
Items marked as “CLEARANCE” or “FINAL SALE” with a discount of 35% or more are ineligible for returns or exchanges unless otherwise required by law.
We reserve the right to terminate or amend any promotional sales at any time without notice, unless a published end date has been communicated.
6. PRICING ERRORS
We reserve the right to amend any errors in pricing or product descriptions, whether due to human error, technical malfunction, or otherwise.
In the event of a pricing error (subject to any non-excludable consumer rights), we are not obligated to honor the incorrect price.
If an Order is cancelled due to a pricing error and payment has been made, we will promptly refund the amount paid or credit your account accordingly.
7. CREDIT NOTES AND E-VOUCHERS
Credit notes and e-vouchers issued by Yuyu Active are valid for a period of three (3) years from the date of issuance unless otherwise expressly agreed in writing.
They are non-transferable and non-extendable beyond the validity period.
8. CANCELLATION OF ORDERS
Please verify that your Order details, including shipping address, are accurate prior to submission, as we do not accept changes or cancellations after an Order is placed, except at our sole discretion.
This policy also applies to pre-orders unless specifically stated otherwise.
9. RISK AND OWNERSHIP
THE RISK OF LOSS AND TITLE FOR ALL PRODUCTS PURCHASED TRANSFER TO YOU UPON DELIVERY TO OUR NOMINATED THIRD-PARTY SHIPPING CARRIER.
10. THIRD-PARTY LINKS, CONTENT, AND SERVICES
The Website may contain links to third-party websites, services, or content.
We do not own, control, or endorse any third-party content or services and do not intend to cause confusion regarding our association with such third parties.
By accessing any third-party sites, you acknowledge that you do so entirely at your own risk.
We disclaim any responsibility for loss or damage resulting from your dealings with third-party sites, operators, or content.
WITHOUT LIMITATION TO THE FOREGOING, WE DO NOT REPRESENT OR WARRANT THAT ANY THIRD-PARTY CONTENT OR SERVICES ACCESSED THROUGH THE WEBSITE WILL BE ACCURATE, RELIABLE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
11. DISCLAIMER OF WARRANTIES
THE WEBSITE, SERVICES, CONTENT, AND PRODUCTS MADE AVAILABLE THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY.
TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, YUYU ACTIVE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, OR AVAILABILITY.
We do not guarantee that the Website, services, or any content accessed through the Website will be uninterrupted, error-free, virus-free, or that defects will be corrected.
Any materials downloaded or otherwise obtained through the Website are accessed at your own discretion and risk, and you are solely responsible for any damage to your computer systems or loss of data resulting from the download of any such materials.
12. LIMITATION OF LIABILITY
PLEASE READ THIS SECTION CAREFULLY AS IT LIMITS OUR LIABILITY TO YOU.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL YUYU ACTIVE OR ITS AFFILIATES BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO:
•THE USE OF THE WEBSITE OR SERVICES,
•THE PURCHASE OR USE OF ANY PRODUCTS,
•THE INABILITY TO USE THE WEBSITE OR SERVICES,
•ANY INFORMATION, MATERIALS, CONTENT, OR TRANSACTIONS PROVIDED ON OR THROUGH THE WEBSITE,
•OR ANY OTHER MATTER RELATING TO THE WEBSITE OR SERVICES,
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT YUYU ACTIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS, OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER) SHALL NOT EXCEED FIFTY U.S. DOLLARS (USD $50).
YOUR SOLE REMEDY FOR DISSATISFACTION WITH THE SERVICES OR THESE TERMS IS TO DISCONTINUE USING THE SERVICES.
13. WEBSITE PROVIDED “AS IS”
Your use of the Website and any Services is at your own risk.
We do not warrant that the Website will be available uninterrupted or error-free, nor do we warrant that the Website or the servers that host it are free of viruses or other harmful components.
We reserve the right to modify, suspend, interrupt, or terminate Website functionality at any time without notice.
14. COMMUNICATIONS
By signing up for any of our membership platforms, you consent to receive direct marketing communications from us, including newsletters, product information, competitions, and promotions via email, SMS, social media, or postal mail.
You may opt out of receiving such communications at any time by following the unsubscribe instructions provided or by contacting our customer service team.
By entering your phone number and subscribing through our subscription form or by using a keyword, you agree that we may send you SMS notifications (including order updates and abandoned cart reminders) and SMS marketing offers, limited to no more than 30 messages per month. You may opt out at any time.
15. WAIVER
Any failure or delay by Yuyu Active in enforcing any right or provision of these Terms shall not constitute a waiver of such right or provision.
A waiver of any breach or default shall not constitute a waiver of any preceding or subsequent breach or default.
Any waiver must be expressly made in writing and signed by an authorized representative of Yuyu Active.
16. FORCE MAJEURE
Yuyu Active shall not be liable for any failure or delay in performance under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, war, terrorism, strikes, labor disputes, shortages of supplies, breakdowns, transportation interruptions, acts of governmental authorities, natural disasters, or failures of communication or power systems.
17. INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Yuyu Active, its affiliates, licensors, service providers, and their respective directors, officers, employees, agents, and contractors from and against all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from:
•Your violation of these Terms,
•Your use or misuse of the Website, Services, or Products,
•Your violation of any rights of a third party.
18. INTELLECTUAL PROPERTY
The Website, its content, including but not limited to text, graphics, images, video and audio material, designs, logos, trademarks, and service marks (collectively, “Content”), are the property of Yuyu Active or its licensors and are protected under United States and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and its Content for your personal and non-commercial use only.
You must not:
•Copy, reproduce, modify, distribute, publish, or create derivative works of the Content;
•Remove any copyright or proprietary notices from the Website or Content;
•Use the Content for any purpose not expressly authorized by these Terms without our prior written consent.
19. DMCA COPYRIGHT INFRINGEMENT AND TAKE-DOWN POLICY
We respect the intellectual property rights of others and expect our users to do the same.
If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through our Website or Services, please notify our designated Copyright Agent at service@yuyu-active.com with the following information:
•An electronic or physical signature of the person authorized to act on behalf of the copyright owner;
•Identification of the copyrighted work claimed to have been infringed;
•A description of where the allegedly infringing material is located on the Website;
•Your address, telephone number, and email address;
•A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
•A statement, made under penalty of perjury, that the information provided is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.
20. INFORMATION ABOUT YOU AND YOUR VISITS TO THE WEBSITE
All information collected through our Website and Services is governed by our Privacy Policy.
By using the Website and Services, you consent to the collection, use, disclosure, and processing of your information in accordance with our Privacy Policy.
21. PROHIBITED USES
You agree not to use the Website, Services, or Products:
•In violation of any applicable federal, state, local, or international laws or regulations;
•To exploit or harm minors;
•To send unsolicited promotional material (“spam”);
•To impersonate Yuyu Active, its employees, or any other person or entity;
•To interfere with or disrupt the Website’s operations;
•To upload or introduce malicious code such as viruses, trojans, worms, or other harmful materials;
•To attempt unauthorized access to the Website, servers, or databases;
•To engage in any activity that restricts or inhibits any other user’s enjoyment of the Website or which may harm Yuyu Active or its users.
22. ARBITRATION
Any dispute arising out of or relating to these Terms shall first be resolved through mediation with a mutually agreed mediator.
If mediation fails, the dispute shall be finally resolved by binding arbitration in Taiwan, conducted on a confidential basis. The arbitrator’s decision shall be final and binding, and judgment upon the award rendered by the arbitrator may be entered in any court having jurisdiction.
Important Notice:
The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party’s individual claims.
No class or representative claims are permitted.
23. SEVERABILITY
If any provision of these Terms is determined to be invalid, illegal, or unenforceable under applicable law, such provision shall be deemed severed from these Terms without affecting the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
24. MODIFICATION OR TERMINATION OF SERVICES
We reserve the right to modify, suspend, or terminate the Website, Services, or Products, or any portion thereof, at any time without notice.
Upon termination, you remain bound by the obligations under these Terms, including warranties, indemnifications, and limitations of liability.
We shall not be liable to you or any third party for any termination of access to the Website, Services, or Products.
25. ENTIRE AGREEMENT
These Terms, together with our Privacy Policy and any other applicable policies referenced herein, constitute the entire agreement between you and Yuyu Active regarding your use of the Website, Services, and Products, superseding any prior agreements, communications, and proposals.
No amendment to these Terms shall be effective unless in writing and signed by authorized representatives of both parties.
26. VIOLATION OF TERMS
You acknowledge and agree that a breach of these Terms may cause us irreparable harm for which monetary damages may be inadequate.
Accordingly, we may seek injunctive or other equitable relief to enforce these Terms, in addition to any other remedies available at law or in equity.
27. RETURNS POLICY
General Return Conditions
By purchasing through the Website, you agree to the following returns policy:
•Change of Mind Returns:
Eligible within 7 days of receipt. Items must be in original, unworn, unwashed condition with all original tags attached.
Shipping fees are non-refundable. Return shipping costs are borne by you.
If you believe you have received a defective product, you must notify us promptly. Upon verification, you may choose between a refund, repair, replacement, or store credit. We cover the return shipping costs for confirmed defective items.
•Lost or Stolen Returns:
We are not responsible for lost or stolen returned packages. Risk of loss transfers to the carrier once the goods are delivered for initial shipment.
28. SHIPPING POLICY
•Delivery times are estimates only and may vary based on location, carrier, and external factors.
•We are not responsible for customs delays, import duties, taxes, or any additional fees incurred.
•If you instruct the carrier to leave parcels without signature, you assume all associated risks.
Important Points:
•We do not ship to PO Boxes or Parcel Lockers. Orders providing such addresses may be canceled.
•Orders cannot be edited or redirected once placed.
•Currency displayed on the Website is in USD. Actual charges depend on your bank’s exchange rate and fees.
•Customs duties and taxes are your responsibility. If you refuse a shipment, restocking fees and shipping charges will be deducted from your refund.
•During peak sales periods and public holidays, processing and delivery times may be extended.
29. PRE-ORDERS
•Pre-order items are shipped separately upon stock arrival.
•Cancellation of pre-orders is generally not permitted unless explicitly stated otherwise.
•Estimated shipping dates are indicative only.
30. CUSTOMER SERVICE CONTACT
For any questions or concerns regarding these Terms, our Privacy Policy, Returns, or Shipping information, please contact:
